This way, they don’t only see the result that the team’s work brings – they also see how much time was invested in a given feature. Additionally, the client receives weekly timesheets of their team members. After each daily scrum, the client receives a short summary of what has been done since the last daily, what hasn’t been done, and what’s going to be done. Working with our clients, we provide them with all the necessary information on daily basis. Being a client, you can expect to be informed about the progress of your project, the issues that arise along with possible ways to solve these, and the plans for next steps. Reporting may seem a very mundane task but it’s also a significant part of a project manager’s work. In order to achieve that, you need established and clear communication standards. Working with a client is not just about getting the job done, it’s about partnership and understanding in going towards the client’s business goal. He or she makes sure that everything is understandable to both the team and the client, that everybody is up-to-date, that no issue is swept under the carpet. It’s often the project manager’s job to communicate with the client – that doesn’t mean the development team is not involved, but the PM facilitates the communication. Without being able to talk about expectations, requirements, and problems, you’re not able to succeed. You say one thing but what is the message that the recipient gets? Clear, honest communication is at the heart of every project. It’s a well-known fact that communication can get tricky. A project manager is also responsible for controlling the workflow in the project and, in general, making sure that the team have what they need in order to work efficiently and achieve set objectives. Do they know what the project requires? Why certain things have to be done? If everyone understands their job clearly, there are no obstacles to starting off productively. They also have to make sure that everything is well-understood by your team. A team is made up of different individuals and a project manager has to be aware of each team member’s strengths and weaknesses to assign the right tasks to the right person. Team management is not an issue by itself but it does pose some challenges. Though some difficulties may be very project-specific, there are also some issues that occur quite frequently. If you can’t predict every obstacle that you’ll encounter, can you even be prepared to deal with certain challenges? Sure. What are the challenges project managers face? What’s more, you can’t predict and avoid all obstacles. As every project is different, the requirements can change as well. These are not, however, the only tasks that a PM will have to deal with. Smooth delivery of the product or its increment requires a series of activities including planning work, managing teams, facilitating productivity, and aligning projects to business others. The most important part of being a project manager is still to deliver the product and to actively control the process. Some PMs will take on the role of a scrum master or product owner. Others will work more with the clients, making the necessary arrangements, preparing reports, etc. Some PMs will be involved in working with the budget: controlling the expenses, making forecasts. The responsibilities of a project manager in real life may vary and be specific to a given environment he or she works in. The job of a project manager, according to Project Management Institute’s “A Guide to the Project Management Body of Knowledge” is to: apply knowledge, skills, tools, and techniques to project activities to meet the project requirements.
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